Hotjar vs. Crazy Egg vs. Mouseflow

Three strong tools available to help CRO UI/UX professionals increase website conversion are Hotjar, Crazy Egg, and Mouseflow. Every one of these instruments offers special insights into user behavior, which helps website managers to maximize the user experience. However, every one of these instruments has its benefits and drawbacks, hence you must choose the finest one for your particular needs and goals. By means of comparison between Hotjar, Crazy Egg, and Mouseflow, you may make a well-informed choice and maximize user experience of your website for highest conversions.

4.9/5
4.7/5
4.95/5

Heatmaps

Hotjar

Crazy Egg

Mouseflow

Real-time website tracking
Dynamic elements
Custom user groups
Testing first clicks
Accurate mobile analytics
Deeper segmentation
Segmentation by traffic channels
Adaptive layout and show data
Correct data after website design changes
Hide empty clicks
Sequence of clicks
Users did not go to another page
Detect what website elements are the least effective
Find out which part of the page is making users leave

PopUps forms

Hotjar

Crazy Egg

Mouseflow

Ready to use templates
Reports about leads
Statistics about how do people interact with a form
Display a popup to specific trigger
API integrations with (Mailchimp, Zapier, Cliclup, Intercom, Hubspot and etc.)
Video popup
Integrations virtual pageviews Google Analytics UA & events GA 4
Decrease eCommerce cart abandonment
Over 20 display rules

Feedbacks & NPS

Hotjar

Crazy Egg

Mouseflow

Surveys
Visual feedback (Emoji)
Net Promoter Score

Session recording

Hotjar

Crazy Egg

Mouseflow

Replay video about user behavior
Custom events and more setting
Timeline recording with pages and time
Filter by traffic channels
Analyze individual user groups
Analyze mobile and desktop website versions separately
Easily share video links
Automatically delete old videos
Rage clicks

Conversion Funnels

Hotjar

Crazy Egg

Mouseflow

Analyze funnels by devices and traffic channels
Track unique pageviews and drop-offs on every stage

SEO-checker

Hotjar

Crazy Egg

Mouseflow

Automatics SEO audits
SEO mistakes in semantics
Comparison of duplicates of the main meta tags
Data about mobile-first index
SEO heath score
HTML page source
Historical data for 30 days
Semrush backlink analysis
Export your data to Google Spreadsheets

Google Search Console integration

Hotjar

Crazy Egg

Mouseflow

Tips on missed keywords
Segmentation of URL data, automatically added to the search
Analysis of keywords in the title
Search for insights (impressions, clicks, positions and CTR)
Adding tags

Event / Goals Tracking

Hotjar

Crazy Egg

Mouseflow

Configure events using a class or item ID
Automatically add up different events from a specific website page
Transfer to Google Analytics

Sales perfomance

Hotjar

Crazy Egg

Mouseflow

Elements do customers interact with before making a purchase
Find out what don't affect sales at all
E-commerce conversion analysis
Each element is assigned a price
Analyze the impact of website elements on sales by traffic channel and device

Macro conversion

Hotjar

Crazy Egg

Mouseflow

Items that customers interact with before ordering

Other settings

Hotjar

Crazy Egg

Mouseflow

Cross-domain tracking
Sub-domain tracking
Email and Slack reports
Launch A/B Tests with Google Optimize Integration capabilities
Supports SPA sites
GDPR & CCPA compliance

Pricing

Hotjar

Crazy Egg

Mouseflow

Entry Level Price
Free 35 Daily sessions $29/month Free
Free Trial
Start, month
Observe Plus €31 Standard $49 Start $24
Business, month
Observe Business Starting at €79 Plus $99 Business $159
Enterprise, month

Comparison

Hotjar Review

Hotjar is an excellent analytics and user experience tracking tool. It is a fantastic tool for thoroughly understanding how people interact with websites. The tool has a plethora of features and an extremely user-friendly interface. With continuous recording options, there is no need to delete or manage video sessions. The Ask feature allows you to solicit feedback.

Rajesh K.Executive

Hotjar offers many tools, including the best-in-class Heatmap, Session replay, and User feedback. However, I prefer user feedback because sharing and collecting customer data is simple.

Riya T. Customer Support Executive

Hotjar provides invaluable website visitor data that aids in the refinement of page design and how visitors navigate the site's various pages. Identifying "above-the-fold" functionality is extremely useful!.

Zach M. Social Media Specialist

Crazy Egg Review

Crazy Egg provides all the required tools for experimenting and analyzing data. Furthermore, they have the best support team, who are always responsive and helpful. Overall, one of the nicest experiences we've had with any marketing analytics platform.

Roberts L. Co-Founder

If you are serious about online marketing, Crazy Egg software is vital. Instead of making assumptions, you must be able to peek inside the funnel and visualize what is going on. The films were helpful when determining whether a page is operational. I wholeheartedly suggest it. 5 stars!

Lawrence L. Director

The visual heat maps are the most useful feature of Crazy Egg in my opinion. It's a basic picture that can help you understand how users interact with your website.

Tony F. Digital Director

Mouseflow Review

The recordings are excellent, and I appreciate the live heatmap. Seeing all the user frustration scores and linking them to recordings provides useful insights. Support is also quick, and our customer success manager, Jacinda, is fantastic. Extremely helpful and always available for any questions or issues that may arise.

Odette J. Co-Founder

Mousflow is simple to use, and integrating it into our website was a breeze. It's been fascinating to watch users navigate our site, observe their behavior, and figure out exactly what people are experiencing on the site. I sat for hours watching user videos.

Christian H. Chief Marketing & Technology Officer

What I like best about Mouseflow is how simple it is to access important data. Their filters are excellent, and their no-code tag picker makes it incredibly easy to tag elements on the fly without involving development, saving significant time and resources.

Marina M. E-com Marketing Manager / Product Marketing

About Hotjar

All-in-one analytics and feedback tool Hotjar can help you enhance user experience of your website. Using Hotjar has these advantages among others:

  • Heatmaps: Click, motion, and scroll heatmaps help you to see how users of your website interact.
  • Recordings: Watching session recordings will help you to see how users of website interact.
  • Funnels: Examining the behavior of your visitors in your conversion funnel will help you to find areas needing work.
  • Surveys: Use focused questionnaires and polls to find out how your users view your website.
  • Recruit User Testers: Find and assemble actual users to test your prototype, wireframes, or website.

Hotjar will help you to better grasp the behavior of your users, spot issues, and make data-driven decisions to raise the user experience of your website. Hotjar is a great tool for maximizing your website with capabilities including heatmaps, recordings, funnels, surveys, and user testing.

About Crazy Egg

By displaying you precisely how users engage with your website, Crazy Egg is a tool that can help you increase the conversion rates on it.

Here are some benefits of using Crazy Egg:

  • Heatmap: Crazy Egg's heatmap tool lets you see where most of your website visitors are clicking, scrolling, and spending time. This lets you maximize the layout and design of your website for highest interaction and conversion.
  • A/B Testing: Crazy Egg lets you do A/B testing on your website pages, thereby guiding your choice of elements to enhance and which version performs better.
  • Recordings: Crazy Egg records let you view replays of your website visitors' sessions, therefore providing insightful analysis of how they interact with your website.
  • User Feedback: Crazy Egg also provides a user feedback feature whereby you may gather comments from users of your website by means of polls and surveys. This will enable you to better grasp their requirements and preferences and hence modify your website.

All things considered, Crazy Egg is a great tool that will enable you to maximize your website for improved performance and user experience. Try it then and witness for yourself the outcomes!

About Mouseflow

Mouseflow allows you to improve the user experience by providing understanding of how users interact with your website. mouseflow offers the following advantages:

  • Session replays: Mouseflow's session replay tool lets you view recordings of actual users using your website. This will assist you to spot usability problems and enhance the layout and appearance of your website.
  • Heatmaps: Mouseflow's heatmaps highlight areas of your website where users are clicking and scrolling. For improved user involvement and conversion rates, this can help maximize the layout and content of your site.
  • Funnel analysis: Mouseflow tracks users as they pass through the conversion funnel of your website. This will enable you to pinpoint places where guests are leaving and make changes meant to boost conversion.
  • Form analytics: See how users of your website interact with its forms with mouseflow's form analytics. This will enable you to pinpoint problems driving guests to drop off their forms and implement changes to raise completion rates.

Mouseflow is a great tool overall that will help you maximize user experience on your page and boost conversion rates. It's worth looking at if you really want to make sure your site performs as it should.

Comparison of Hotjar, Crazy Egg and Mouseflow

Three often used choices for website analytics and feedback tools are Hotjar, Crazy Egg, and Mouseflow. The three tools are compared here:

Hotjar:

  • Presents heatmaps, session records, funnels, questionnaires, and user testing.
  • Simple design with user-friendly elements.
  • Reasonable prices with adaptable choices.

Crazy Egg:

  • Creates user recordings, scrollmaps, and heatmaps.
  • Provides website optimization A/B testing.
  • Can combine for a complete answer with other marketing techniques.

Mouseflow:

  • Presents funnels, session recordings, and heatmaps.
  • Offers for data analysis sophisticated segmentation and filtering choices.
  • Track mouse motions, clicks, and scrolls for thorough user behavior study.

Although all three instruments have similar capabilities, Hotjar distinguishes itself with its reasonably priced and easy-to-use interface. Mouseflow provides comprehensive filtering and segmentation choices for data analysis; Crazy Egg offers A/B testing for website optimization. The appropriate instrument for you ultimately will rely on your particular requirements and financial situation.

Here’s what users say:

Plerdy is an excellent tool for online marketers. I've been using their heatmap tool for months to understand better how visitors interact with my website. Using the heatmap and replay tool was a breeze once I got the hang of them.

Mat G. Managing Member

What I like best is that the developers created an updated tool with new and useful features. The features I like the most are the session recording and the heat map tables, which provide essential information that allows you to see in detail what is working and what is not on your site.

Alfredo G. Creador de contenidos e instructor