Hotjar vs. Mixpanel

While Mixpanel is a product analysis tool meant for product teams, Hotjar and Plerdy have more general capability. They let data collecting help to raise conversion and sales among consumers and buyers. See this comparison chart to learn the capabilities of every tool—what they cannot accomplish.

4.9/5
4.7/5
4.95/5

Heatmaps

Hotjar

Mixpanel

Plerdy

Real-time tracking
Dynamic elements
Custom user groups
Testing first clicks
Accurate mobile analytics
Deeper segmentation
Segmentation by traffic channels
Adaptive layout and show data
Correct data after website design changes
Hide Empty clicks
Sequence of clicks
Users did not go to another page
Detect what website elements are the least effective
Find out which part of the page is making users leave

PopUps forms

Hotjar

Mixpanel

Plerdy

Ready to use templates
Reports about leads
Statistics about how do people interact with a form
Display a popup to specific trigger
API integrations with (Mailchimp, Zapier, Cliclup, Intercom, Hubspot and etc.)
Video popup
Integrations virtual pageviews Mixpanel UA & events GA 4
Decrease eCommerce cart abandonment
Over 20 display rules

Feedbacks & NPS

Hotjar

Mixpanel

Plerdy

Surveys
Visual feedback (Emoji)
Net Promoter Score

Session recording

Hotjar

Mixpanel

Plerdy

Replay video about user behavior
Custom events and more setting
Timeline recording with pages and time
Filter by traffic channels
Analyze individual user groups
Analyze mobile and desktop website versions separately
Easily share video links
Automatically delete old videos
Rage clicks

Conversion Funnels

Hotjar

Mixpanel

Plerdy

Analyze funnels by devices and traffic channels
Track unique pageviews and drop-offs on every stage

SEO-checker

Hotjar

Mixpanel

Plerdy

Automatics SEO audits
SEO mistakes in semantics
Comparison of duplicates of the main meta tags
Data about mobile-first index
SEO heath score
HTML page source
Historical data for 30 days
Semrush backlink analysis
Export your data to Google Spreadsheets

Google Search Console integration

Hotjar

Mixpanel

Plerdy

Tips on missed keywords
Segmentation of URL data, automatically added to the search
Analysis of keywords in the title
Search for insights (impressions, clicks, positions and CTR)
Adding tags

Event / Goals Tracking

Hotjar

Mixpanel

Plerdy

Configure events using a class or item ID
Automatically add up different events from a specific website page
Transfer to Google Analytics

Sales perfomance

Hotjar

Mixpanel

Plerdy

Elements do customers interact with before making a purchase
Find out what don't affect sales at all
E-commerce conversion analysis
Each element is assigned a price
Analyze the impact of website elements on sales by traffic channel and device

Macro conversion

Hotjar

Mixpanel

Plerdy

Items that customers interact with before ordering

Other settings

Hotjar

Mixpanel

Plerdy

Cross-domain tracking
Sub-domain tracking
Email and Slack reports
Launch A/B Tests with Google Optimize Integration capabilities
Support SPA sites
GDPR & CCPA compliance

Pricing

Hotjar

Mixpanel

Plerdy

Entry Level Price
Free 35 Daily sessions Free Free
Free Trial
Start, month
Observe Plus €32 Growth Starting at $20 Start $98
Business, month
Observe Business Starting at €80 Business $198
Enterprise, month

Comparison

Hotjar or Mixpanel: what to choose to learn more about customers? These quick reviews will help.

Hotjar Review

Hotjar is one of the top website usability analysis services that allows you not only to analyze user behavior on the pages of your web resource but also to receive feedback and, based on it, optimize to increase usability.

The Hotjar features offer the following:

  • Hotjar integrates easily with other tools.
  • User-friendly interface.
  • You can see all your data in one place.
  • There are tutorials and guides to learn how to use it.
  • Heat maps provide excellent visibility.
  • Surveys make it easier to get information from users.
  • Eliminates the need for multiple software subscriptions.
  • A/B testing.
  • Four tariffs are available.

Hotjar is a time-tested solution that offers truly great options.

Mixpanel Review

Mixpanel is a system for analytics and analysis of user behavior. According to the development team, actions speak louder than page views. In this regard, they have made an advanced analytical platform for mobile systems that allows you to track user behavior in real-time.

Features of Mixpanel:

  • Sending in-app notifications to your users.
  • User segmentation.
  • “Infinitely deep” targeting thanks to profiles.
  • A/B testing for various notifications.
  • Notification editor.
  • Customize the design and wording of notifications.
  • Integrate custom surveys into applications through Mixpanel Surveys.
  • Changing the conversion between different events within the same funnel.

The interface is highly attractive!

About Hotjar

Two often used tools for tracking website performance are Hotjar and Mixpanel. This book will center on Hotjar. People-first, self-funded, totally distributed Hotjar is committed to enable individuals create websites they enjoy. They service clients in more than 180 different countries. Working remotely across Europe, the Americas, and Africa, their worldwide staff includes over 200 Hotjarians They enable companies to rapidly learn user behavior on their website, needs, and sentiments. Hotjar gives clients a clear, graphic approach to find, organize, and present user demands. They let users see their own behavior and receive context-based comments.

Their tools enable conversions to be measured, user drop-off reasons to be found, problems before they become more serious, and chances to enhance the user experience discovered. Hotjar track if users are rage-clicking or u-turning, overlay the most clicked elements on a page, and let users find the most clicked elements on their website. The company looks after the welfare of its staff and values them. They provide staff members a friendly workplace, growth chances, and ample vacation time and bonuses all year long. They also have a mature business with unusual openness and a strong self-development concentration.

By means of Hotjar, companies can find strategies to enhance their website and increase its usability, therefore fostering better client happiness and online reputation.

About Mixpanel

Mixpanel lets you create better products and maximize user interaction to keep more people. Over 7,000 paying customers—including well-known companies like Uber, Yelp, and DocuSign—trust it.

Mixpanel provides insightful analysis going beyond basic statistics and strong reports capable of addressing any topic. You can find, for instance, the popular features, your power users, and the actions connected to long-term memory. Additionally visible is which kinds of users stay around and for what length of time.

With just a few clicks, Mixpanel provides basic processes that let you establish funnels, see top user flows, generate cohorts, and more quickly receive replies. Neither waiting for someone else to write SQL nor spending hours doing it yourself will be necessary.

Mixpanel also allows you to link to your data lake, therefore eliminating the requirement for SDKs or build procedures to forward data to us. Mixpanel may be combined with Reverse ETL tools like Census and Hightouch as well as all the main CDPs including Segment and RudderStack.

Mixpanel offers a complete toolkit for developing your product, comprising webinars on the state of product analytics, blog entries on product measurements, and a guide to product analytics. The Mixpanel User Community lets you also interact with other Mixpanel users.

Say you need assistance implementing Mixpanel. In such circumstances, you can collaborate with certified Mixpanel professionals and Mixpanel's worldwide network of solutions partners.

In terms of substitutes, Mixpanel is more oriented on product use data analysis and Google Analytics on marketing optimization. Heap and Pendo provide a "low-code" configuration. Still, Mixpanel's "precision tracking" provides your team with more context-rich, practical data you can rely upon.

Comparison of Hotjar and Mixpanel

Two strong tools that enable companies to examine their website and user behavior in order to maximize their digital strategy are Hotjar and Mixpanel. With a score of 4.5/5 stars and 952 reviews, Mixpanel is rated somewhat higher than Hotjar based on user evaluations; Hotjar has a score of 4.3/5 ratings with 274 reviews. Both tools are fast response oriented; Hotjar is simpler to use, set up, and apply. The choice for continuous product support is Hotjar. On roadmaps and feature updates, however, reviewers favored Hotjar's path over Mixpanel. Regarding cost, Hotjar provides free plans with only few daily sessions. By contrast, Mixpanel provides a free package for up to 100,000 monthly tracked users.

Among the tools Hotjar offers are Feedback Analytics, Digital Experience Monitoring (DEM), Session Replay, User Research, Heatmap Tools, Software Testing, and Surveys. Mixpanel falls under Mobile App Analytics. Among its special qualities are tracking user activity and engagement, entry and exit pages, standard and bespoke event tracking, retention, conversions, and funnels. Product analytics, digital analytics, and e-commerce analytics divide Hotjar and Mixpanel.

Hotjar is preferred for its continuous product support, however Mixpanel is perfect for mobile app analytics so it is a great option for companies having a mobile app. Two outstanding solutions with strong analytics features to enable companies improve the performance of their website and mobile app are Hotjar and Mixpanel.

Also, check out what users say:

“I have utilized Hotjar and other solutions for several years before Plerdy. I definitely like Plerdy and can say it’s the best out of all of them.”

MOBA_Champion_Admin

“Plerdy covers many aspects you need to create a perfect site”

Alexandro L Pharmaceutic manager